{"id":46,"date":"2025-07-08T13:47:13","date_gmt":"2025-07-08T13:47:13","guid":{"rendered":"https:\/\/demo.logic.ee\/okwith3\/?page_id=46"},"modified":"2025-11-07T16:40:20","modified_gmt":"2025-11-07T14:40:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/lepime.eu\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">What is Lepime.eu?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lepime.eu is a digital settlement platform that helps resolve financial disputes quickly, easily, neutrally and without litigation. Both parties submit their offer and the system automatically searches for a compromise.<br>The platform aims to enable a fair and secure compromise in a few minutes, without legal proceedings or debt collection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does it work?<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The inviter enters the company name and the amount of the debt.<\/li>\n\n\n\n<li>The system prepares a background analysis and sends an invitation to the other party.<\/li>\n\n\n\n<li>Both parties enter the virtual session at the agreed time.<\/li>\n\n\n\n<li>Both must press the <strong>DONE<\/strong> button, then the Inviter starts the session with the <strong>START<\/strong> button.<\/li>\n\n\n\n<li>In each round, both parties have <strong>15 seconds<\/strong> to submit their offer.<\/li>\n\n\n\n<li>If the offers match or the Responder offers more than the Inviter, an agreement is reached and the average amount of the offers is calculated as the sum.<\/li>\n\n\n\n<li>If the offers do not match, a maximum of three rounds will be held.<\/li>\n\n\n\n<li>If after the third round the difference in bids is small (according to the system settings), a <strong>compromise<\/strong> round is launched.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Can I see the other party&#8217;s bid?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. Both parties submit bids blindly. Only after that does the system decide whether the bids match. This ensures equality and fairness.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens if an agreement is not reached?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the parties cannot reach an agreement, the process ends. Both parties receive a notification and can decide whether to continue communicating with each other or use other solutions. There is still the option to use other solutions (e.g. expedited procedure or debt collection).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is a compromise round?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the bids do not match, but the difference is small, a compromise round opens. Both parties can make a final compromise to stay within the specified compromise threshold. If the options match, or the Responder offers more than the Inviter, an agreement is reached.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is the service free of charge?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For individuals: free of charge.<br>For companies: the first transaction is free of charge.<br>License packages are available for the following usage:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>up to 10 transactions \u2013 \u20ac10<\/li>\n\n\n\n<li>up to 40 transactions \u2013 \u20ac20<\/li>\n\n\n\n<li>up to 400 transactions \u2013 \u20ac400<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Is my data secure?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. The platform operates in a secure server environment where all data is encrypted. The agreement process cannot be monitored or influenced by any third party. The platform is confidential and GDPR compliant.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can a contract be signed?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No contracts are concluded in the Lepime.eu environment. Therefore, there is no contract signing. In the event of a successful agreement, the system generates a confirmation message that is sent to both parties by email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who is this service suitable for?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Small businesses that want to resolve invoice disputes quickly.<\/li>\n\n\n\n<li>Large businesses that have many recurring small debts.<\/li>\n\n\n\n<li>Anyone who wants to avoid going to court and save time and money.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Can I also use Lepime.eu as a private individual?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, it is also possible to resolve debt claims between private individuals if both parties are willing to use the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Lepime.eu? Lepime.eu is a digital settlement platform that helps resolve financial disputes quickly, easily, neutrally and without litigation. Both parties submit their offer and the system automatically searches for a compromise.The platform aims to enable a fair and secure compromise in a few minutes, without legal proceedings or debt collection. How does it <a href=\"https:\/\/lepime.eu\/en\/faq\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Frequently asked questions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions - Lepime.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lepime.eu\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Lepime.eu\" \/>\n<meta property=\"og:description\" content=\"What is Lepime.eu? 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